30 W 52nd St
New York, NY 10019
Comments / Feedback
We value your patronage and shall highly appreciate your feedback on our Online Ordering, Quality of Food and Delivery. Your feedback will help us improve our online ordering system so that we can serve you better.
This feedback is confidential and your personal information will not be shared with any third party.
May we contact you regarding this feedback?
What is your opinion about our website?
Difficult to navigate (Not Satisfactory)
Could not find what I wanted (Not Satisfactory)
Satisfactory / Easy to Navigate
Good / Web directions were simple to place the order
Excellent / I found it very easy to order online using your website
Temperature of Hot Food:
Temperature of Cold Food:
Too small portion
Very good portion
Good Taste with appropriate Spices
Excellent with authentic Spices
Order missing (Not Packed correctly)
Cutlery missing (Not Packed correctly)
Containers soiled (Not Packed correctly)
Containers leaking (Not Packed correctly)
Very well packed
Normal delivery time is between 30 minutes to 45 minutes. If we anticipate any delay due to circumstances beyond our control, we shall call and inform you accordingly.
Did you receive the delivery on time?
You received your order within 30 minutes
You received your order within 45 minutes
You received your order within 1 hour
You receive the order after 1 hour
Did you call the restaurant?
Did you call to check the status of your order?
Did you call to compliment?
Did you call to complain?
Was the person on the phone courteous?
Did the person answering your phone hear you clearly?
Was the person’s response to your phone call satisfactory?
Was the delivery person courteous?
Did he offer a pen for you to sign?
Did he give you the correct change?
Did he thank you?
Do you remember the name of the delivery person? If yes, could you please provide his name?
Compared to similar restaurants, our restaurant delivery is….
Not as good
About the same
What could we do to make your online ordering / delivery experience better?
Thank you for taking the time to send your feedback. We look forward to serving you again.
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2013 © Bombay Palace